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14 day Money Back Guarantee for all my artwork !!
Check my 'Refund Policy' at the bottom for details. Please note , the following policies apply to art works purchased directly from this site. If the art piece you are interested in was first introduced to you
via The Artling, Artmajeur or Saatchi Art or if you first contacted me through them, please complete any transaction for the piece through them. Please Note* All my artworks are priced exactly the same on all art sites (Saatchi Art, Artmajeur, The Artling, Etsy and my website) and any discrepancy in price is ONLY due to each individual sites differing shipping fee that they usually include in the artworks price (Saatchi Art & Artmajeur). Please forgive this disparity as it is something which is beyond my control! Delivery Policy:
Original Artwork All items are packaged carefully and securely to protect the face of the artwork. How long after I purchase an art piece do you ship it? Shipping usually occurs within 1- 2 business days of receipt of payment for original works (unless otherwise noted in description of artpiece) and 2-4 business days for 'printed on demand' giclee prints (Monday – Friday). What Shipping Carrier do you use and what is the estimated time for delivery? Artwork will be shipped with Insured Expedited Shipping which you can expect to arrive within approximately 3-7 days to most countries from the date it was posted, barring any delays due to customs clearance. - Tracked Expedited Shipping (via FedEx, TNT, DHL (basic) or other Expedited Shipper) is covered with basic insurance of 20 USD/kg or invoice value; whichever is lower. - DHL Express is fully covered with complete Insurance Coverage in the event of damage or loss. How will I know when you have shipped my purchase? I will update your tracking information on paypal and notify you via the email address you have provided, as soon as an artpiece has been shipped, so you will know when to expect your delivery. Giclée Art Prints
My production partners fulfills all aspects of printing, packaging and shipping each of my unsigned open edition print orders, so that I may concentrate on what I do best, creating new original art! Normal Giclée Art Prints SHIPPING : Printing and delivery (Standard Tracked Shipping) will be fulfilled at the closest fulfillment center, by my printing partner based in Chatsworth, CA, UNITED STATES. (they have several worldwide fulfilment centers) •Unframed: Sent rolled in a tube. How long will it take to receive your print? Depending on your location it can take anywhere from 5–19 business days (sans any delays). My printing partner takes 2–5 business days to print and package your print, and then delivery time takes a further 3–14 business days, depending on your location. Premium Hahnemühle Eco Giclee Prints SHIPPING : Printing and delivery (Tracked & Signed for Service) will be fulfilled by my printing partner based in the UK. Under A4 size: Automatically sent FLAT Option to send prints above A4 and under A2 full paper size with FLAT packaging available with added fee ( Add FLAT Shipping ) Please contact me for a quote if you would like to send prints above A2 Size with FLAT Shipping How long will it take to receive your eco giclee print? Depending on your location it can take anywhere from 6–15 business days (sans any delays). My printing partner takes 5-6 business days to print and package your print, and then delivery time takes a further 1–9 business days, depending on your location.
Important Note!
Please ensure the address, email and phone number you provide is accurate when making your purchase. All information will only be used to ensure smooth correspondence and delivery of your new art piece as we proceed with your purchase! The phone number is important for the couriers reference and is usually required by them before a courier booking can be made. This insures smoother delivery as well!.. :) *Please Note : Any duty or taxes are payable by you. Please do check your country's import regulations.
Payment Policy:
Payments made with all major debit or credit cards via paypal are accepted when purchasing artwork directly from me through this website. International deliveries may be subject to local customs duties, these vary from country to country. Any duty or taxes are payable by you. Please do check your country's import regulations Multiple Currency Payment Refund Policy: Want to be sure to only get an art-piece you love in person? I offer a 14 day money back guarantee for all my original artwork & giclee prints that are purchased directly from me. I will refund the purchasing price in full (not including shipping) as soon as the returned artwork has been received. If purchasing my work from any of my other art venues please do check each respective site for their unique policy conditions when it comes to making a purchase through them. All items are packaged carefully and securely to protect the face of the artwork. Please follow this guide to ensure a safe return. - Returns must be shipped back to me in the original undamaged condition it was received, safely packaged in its original packaging material or packaging of equal or better quality for safe delivery. - It must be sent via registered tracked post. All shipping costs are non refundable.* *Of course non-delivery of an art-piece/art print (verified and confirmed by the courier and tracking data) guarantees a full refund including shipping! Example of PackagingEach artpiece, like you and me, is unique! Thus packaging varies depending on the needs of each artwork and the safest way to ship each individual piece.
Details on how your particular beloved art-piece will be package can be found close to the end of its description! To ensure your new artpiece arrives with the least environmental impact I can provide while still ensuring its safe delivery in perfect condition, a majority of the packaging is made from 
Painting in a sturdy box for the best protection.
Paper artworks will either be sent Flat Or Rolled, depending on the papers thickness / size and media used (for example soft pastel drawings will always be sent flat). Please check each artworks description for how it will be packaged.
Each of my Original Art-pieces & Giclee prints are lovingly packaged and shipped with the utmost care so as to ensure your new edition arrives in perfect condition.. Your utter happiness with your new art piece is what is most important to me. |
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